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Terms and Conditions Cancellations Because of the nature of our specialty parts from Japan, absolutely NO cancellations are allowed through JapanTunedParts.com after the completed order has been cleared with the shipping charges paid by customer. Once the order is paid in full and completed, including all items and shipping charges, the order can NOT be cancelled. All items in pending state (shipping not paid) can be cancelled or modified in customer account section or by contacting us at [email protected]. All completed sales on JDM, Japanese parts, or custom/special orders are FINAL SALE. Please make sure your order is correct after it has been confirmed and before transferring your payment. If you have any questions or concerns, please contact us before you place an order. Shipping Damaged or Missing Goods For items shipped by Japan, directly from a manufacturer or third party distributor. We will do everything in our power to assist you if you happen to experience damage to a shipment from a third party, however Japan Tuned Parts has no control over packaging, shipping or damage claims for any shipment sent by a third party to the customer. Upon the arrival of your items, inspect everything thoroughly, even if packaging is intact, open it immediately and check for hidden damages before signing the delivery receipt. If the box is damaged in any way, take photos and notate any irregularities and damage when receiving the item. If you are unable to officially notate the damage with the shipping carrier at the time of delivery YOU MUST REJECT the package. Once signed as undamaged, any freight damage claim is null and void and we can do nothing to help you. KEEP all original packaging, including packing materials and original shipping carton. Additionally, please note that items cannot be insured for more than the stated value. If you need to process a damage claim, action must be taken within 72 hours of delivery. After 72 hours, refunds and claims cannot be processed. All shipped items are fully insured. Japan Tuned Parts will not be held responsible for the outcome of the claim, although we will assist you to the furthest extent possible. By ordering you agree to abide by our shipping terms. Refunds All completed sales on JDM, Japanese parts, or custom/special orders are FINAL SALE. Please make sure your order is correct after it has been confirmed and before transferring your payment. Refunds or returns are only available for OEM parts purchased in the US. A refund or exchange will not be made until all items are returned to Japan Tuned Parts. Shipping and handling charges are non-refundable. Orders placed by credit card will be refunded to the same credit card account only. International bank transfers cannot be refunded back to your own account, either store credit, or a refund via PayPal can be arranged. Refused shipments sent back to Japan Tuned Parts do not constitute a refund or credit. Japan Tuned Parts reserves the right to charge the customer shipping & handling costs for the refused shipment and a 30% restocking fee. Refunds for any reason processed through PayPal may be subject to additional processing fees charged by PayPal, typically up to 4% of the transaction value. Refunds are returned only to the PayPal account used to place the original order and can take up to 7 days to clear. Copyright The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Japan Tuned Parts. The collective work includes works that are licensed to Japan Tuned Parts. Copyright 2014-2016, Japan Tuned Parts ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Japan Tuned Parts or purchasing Japan Tuned Parts products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Japan Tuned Parts or to purchase Japan Tuned Parts products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Japan Tuned Parts. You further agree not to change or delete any proprietary notices from materials downloaded from the site. Trademarks All trademarks, service marks and trade names of Japan Tuned Parts used in the site are trademarks or registered trademarks of Japan Tuned Parts. Warranty Disclaimer This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Japan Tuned Parts disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchant ability and fitness for a particular purpose and non-infringement. Japan Tuned Parts does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Japan Tuned Parts does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you. Limitation of Liability Japan Tuned Parts shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Japan Tuned Parts has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Typographical Errors In the event that a Japan Tuned Parts product is mistakenly listed at an incorrect price, Japan Tuned Parts reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Japan Tuned Parts reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Japan Tuned Parts shall issue a credit to your credit card account in the amount of the incorrect price. Term; Termination These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Japan Tuned Parts without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination. Warning All modifications, except those that are exempt, have been designed and are intended for off-road use only. Federal and many state laws prohibit the removal, modification, or rendering inoperable of any device or element of design affecting vehicle emission or safety in a vehicle used on public highways. Violation of such laws may subject the owner or user to a fine or penalty. Installation of this part may void the warranty coverage, if any, on your vehicle. User/Buyer assumes all costs and risks associated with any aftermarket parts. It is the User/Buyer's responsibility to know their local City and State Laws. Japan Tuned Parts will not be liable for any special, direct, indirect, incidental, or consequential damages that might be claimed as a result of the failure of any part, including claims for delay, loss of profits, or labor. Japan Tuned Parts shall not be liable for any damage or injury to persons or property resulting from improper installation or misuse of any part. Payment Japan Tuned Parts accepts all major credit cards payable through PayPal, more information is provided during the order placement process. ALL orders over $3,000 will be made by wire transfer ONLY or for new orders at our discretion. Please contact us first to place orders over $3,000 USD. ALL orders placed through PayPal over $3,000 will be cancelled/refunded. Full payment is required at checkout and if shipping has not yet been calculated at checkout, a PayPal shipping invoice will be sent to customers email provided in "My Accounts". Once final payment is made through PayPal, the order will begin processing and cancellations can NOT be made for ALL Japanese Domestic Market (JDM) parts. Credit card fraud will not be tolerated. All orders paid by PayPal must be shipped to the cardholders billing address or verified alternate shipping address. Orders will NOT be shipped if the address provided does not match the records of PayPal and Shipping Invoice. Notice Japan Tuned Parts may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Japan Tuned Parts. Some of the images shown on this site may not be the image for your specific vehicle. PERFORMANCE PARTS CAN NOT BE RETURNED BECAUSE OF IMAGE NOT MATCHING. Images of items listed on JapanTunedParts.com are for reference only. All prices, materials, design, and specifications are subject to change without notice. It is the responsibility of the customer/installer to verify the application of all parts before installation. Japan Tuned Parts highly recommends that you always keep your stock parts for as long as you have your vehicle. Miscellaneous Your use of this site shall be governed in all respects by the laws of the state of Texas, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Japan Tuned Parts products) shall be in the state or federal courts located in Dallas, Texas. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Japan Tuned Parts products) must be commenced within one (1) year after the claim or cause of action arises. Japan Tuned Parts failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Japan Tuned Parts may assign its rights and duties under this Agreement to any party at any time without notice to you. Use of Site Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Japan Tuned Parts or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization. Indemnification You agree to indemnify, defend, and hold harmless Japan Tuned Parts, its officers, directors, employees, agents, licencors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account. Third-Party Links In an attempt to provide increased value to our visitors, Japan Tuned Parts may link to sites operated by third parties. However, even if the third party is affiliated with Japan Tuned Parts, Japan Tuned Parts has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Japan Tuned Parts. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Japan Tuned Parts seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work). If you have problems with the online order form please call or email us immediately at [email protected] If you need assistance, please email us or call us and let us know how we can help. Our customer service hours are Monday to Friday from 9:00 AM to 5:00 PM CST. *A Live
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